
Account eligibility
Players must meet the age requirement and follow account, identity and location conditions.

Bet acceptance, limits and settlement
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Core terms
Review account, game and promotion terms together. Conditions in one set of terms may affect how another applies.

Players must meet the age requirement and follow account, identity and location conditions.

Check each title’s rules for accepted stakes, outcomes, paytables and features.

Promotional play may have separate eligible-game, balance and wagering conditions.
Making a bet
Review the game rules, account terms and any active promotion conditions.
Check the amount, currency and balance selected before play.
A button press alone does not confirm that a bet was recorded.
Retain the round or transaction reference if you need to ask about a wager.
Restrictions
| Area | What to verify |
|---|---|
| Age and account | 18+ |
| Location | Check the current terms for availability and territorial restrictions. |
| Stake limits | Limits are shown in the game or cashier. |
| Game availability | Check the available title, version and permitted features. |
| Promotional play | Review eligible games, stake conditions and balance rules in the offer terms. |
Settlement
| Element | Details to check |
|---|---|
| Round outcome | Check the game rules for a completed round and valid result. |
| Payout calculation | Refer to the game paytable, including how it treats the stake. |
| Rounding and currency | AUD |
| Corrections | Check the applicable rule and the records supporting any adjustment. |
| Transaction history | Review bet acceptance, stake, result and recorded balance. |
Separate the on-screen animation from the final transaction record.
Bonus play

Check eligible games, balance use, wagering progress and the conditions that apply at expiry or withdrawal. Promotional terms may differ from cash-play rules.
Bet issues
A rejected request, interrupted screen and voided transaction are distinct cases. Identify what happened and review the relevant records and terms.
A lost connection does not by itself establish whether the game recorded or completed the round.
A rejected request differs from a bet that was accepted and settled.
Check the reason for the void and any account adjustment.
Disputes

A dated account of events and the relevant rule can help clarify a dispute.
Common questions
Check the game and account terms, plus any active promotion conditions. Refer to the current terms and keep the transaction reference.
Check the recorded round status and applicable game rule. A disconnected screen alone does not confirm the outcome.
The reason, applicable rule and account adjustment determine the outcome. Check the written terms and transaction records.
Keep the transaction reference and relevant records. Ask which rule was applied and what complaint procedure is available.
More information
A selected stake or press of the play button does not necessarily mean a bet has been settled. Before wagering, confirm that the game is available, the stake and selection are correct, and the bet appears as accepted in the game or account record. If a round is interrupted, check its status before betting again.
The available information does not set out a general policy for bet acceptance, cancelled rounds or connection interruptions. Check the current game rules and site terms before play, particularly if a result is pending or the displayed balance differs from the game history.
Spinfever bet limits can differ between games, tables and stake options. A site-wide minimum or maximum is not published in the available information; check the limits displayed in the game before confirming a wager. Live tables and pokies may offer different stake ranges.
Spinfever features pokies, live casino, table games, jackpots and other categories, with hundreds of providers and thousands of pokies. Individual titles set their own rules for eligible bets, payouts, features and round completion. Read the game rules or paytable, and treat return information as distinct from a guarantee of a particular result.
Settlement follows the rules of the game and its recorded outcome. Review the game history and account transactions to check the stake, round status and any credited return. A general settlement timetable and universal correction process are not published in the available information.
If you dispute a result, keep the game title, date, stake and any round or transaction reference shown in your account. Contact Spinfever using the contact route published on its current website and explain the issue. Do not assume an interrupted or unsettled round has been voided until its status is confirmed.
The welcome offer is 100% up to AUD 1,000 + 1 Gold Spin. Its minimum deposit, wagering requirement and validity period are not stated. Read the current bonus terms before opting in or depositing, and do not assume cash-play rules apply to bonus funds.
Bonus terms can set eligible games, contribution rates, withdrawal conditions and cancellation rules. Spinfever states that Bonus Shop money rewards require x15 wagering and free-spin rewards require x40 wagering. Bonus Shop cash-out caps are AUD 1,500 for bonus winnings and AUD 750 for free-spin winnings; these are separate from the welcome offer.
Compare the disputed wager with the game rules and terms in force when it was placed. Keep relevant account records and correspondence, explain what you believe is incorrect, and request a written response.
Spinfever states that it operates under the laws of Curacao and lists a KYC AML Policy without further details. For players in Australia, consult the published terms and complaint instructions; a specific dispute timeframe and escalation process are not stated in the available information.